The CEERES consortium is here to support you throughout your studies on the programme. Please see below information on support services in place at each of our mobility locations. Current students can also use their online Mynurva account at any mobility location, and should ensure that they have downloaded the SafeZone app.
University of Glasgow Student Services
Please note that in-person services can only be accessed whilst you are studying in-person at the University of Glasgow.
Other Information and Services
- Information on registering with a doctor, accessing NHS services, and getting vaccinations
- Non-emergency healthcare support
- Call 111 if you: think you need medical attention or to go to A&E, but it is not life or limb threatening; need urgent care and your GP, pharmacy, or dentist is closed; or if you need support with mental health distress
In an Emergency
Contact the emergency services on 999. You can also contact the University of Glasgow Crisis Team and Campus Security on +44 (0)141 330 4444.
University of Tartu Student Services
- Academic Sports Club
- Centre for Academic Writing and Communication
- Contacts for International Students
- Counselling Centre
- Counselling Students with Special Needs
Other Services
- Healthcare Information
- Online Counselling (in Estonian and Russian) at Peaasi.ee
- Phone Counselling (in English, Estonian, and Russian) at Eluliin.ee
- Tartu Welcome Centre
In an Emergency
In an emergency, call 112.
For non-emergency situations, call the State Helpline on 1247.
Corvinus University of Budapest Student Services
Student Support Services Homepage
- Academic Support: Writing Centre
- Academic Support: Thesis Writers
- Disability Services: Studying Without Barriers
- International and Administrative Student Services
- Learning Support
- Psychological Support
Other Services
- 24-hour English Language Crime Hotline: +36 1 438 8080
- English Language Telephone Directory Service: 191
- International Operator: 199
In an Emergency
In an emergency, the general number to call is 112. Specific phone numbers are:
- Ambulance: 104
- Fire Service: 105
- Police: 107
Ilia State University Student Services
In an Emergency
Call 112
Jagiellonian University Student Services
In an Emergency
In an emergency, the general number to call is 112. Specific phone numbers are:
- Ambulance: 999
- Fire Service: 998
- Police: 997
KIMEP University Student Services
- Learning Support Center
- Information for Current Students
- Information for International Students
- Medical Center
In an Emergency
In an emergency, the general number to call is 112. Specific phone numbers are:
- Ambulance: 103
- Fire Service: 101
- Gas Emergency Service: 104
- Police: 102
University of Sarajevo Student Services
In an Emergency
The University of Sarajevo provides information on who to contact in an emergency. The main numbers to call are:
- Ambulance/Medical Emergency: 124
- Fire Service: 123
- Police: 122
This service is available now for all registered CEERES students whilst overseas from the UK. Mynurva is here to work alongside you to focus on a longstanding concern, a new difficulty, or to help pinpoint what it is that doesn’t feel right. A professional therapist will help you to make sense of your experience, thoughts or behaviours and work with you to plan moving forward.
Students who sign up for the service will be offered an assessment session and based on the results of the assessment will receive up to 3 treatment sessions. Each session is 50 minutes long and will be delivered by video link via our online webapp.
To sign up, please click the link below and create an account with your Glasgow email address and Student ID number. Once you have created and verified your account, please book your assessment appointment via the webapp at a time convenient to you. For any questions, please email contact@mynurva.com
All CEERES students should download the SafeZone app.
The SafeZone App is an app that is monitored 24 hours a day by the Campus Security team ensuring the safety and security of our staff and students – whether it be on campus, at halls or anywhere in between. The app is GDPR-compliant, and will be used to contact you in the event of an emergency in your registered location.
Find out more about SafeZone and the UofG Campus Security Team
All CEERES students are enrolled on the University of Glasgow Erasmus Mundus Travel Insurance policy. Students must register each mobility on the TRICAP insurance portal.
For enquiries about this, please contact finance-insurance@glasgow.ac.uk.